Ethical Communication Formal Interaction Process

Question: Discuss about the Ethical Communicationfor Formal Interaction Process. Answer: Ethics in communication plays a very important role in ensuring a formal interaction process wherein the parties involved in the communication process are able to build trust among them. The main objective of ethics in communication is to avoid harm by not saying something that could be offensive or demeaning to anybody. It helps in setting the acceptable standards which facilitates better relationship and understanding between different individuals working in a group (DeVito, 2007). Within an organisation, the primary objective of a team is to get the job done while maintaining effective working relationships among the team members within an organisation. This objective is mainly facilitated with the help of ethical communication. There are three parameters which determine the ethical communication in small teams. These include the individual group members, the group which he/she is a part of and the group environment in which the individual is working. The behaviour and attitude of an individual group member is going to play a very important role in determining the nature of communication which takes place within the group. The more disciplined and ethical an individual is, the more ethical will be their process of interaction with their group members (Guffey Loewy, 2012). This will invariably determine the working relationship which exist among the individual team member and their colleagues and thus have a direct impact in the amount of trust and understanding which exist between the individual and their colleagues. In case of group, the group behaviour demonstrates the team understanding and dynamics and this goes a long way in influencing the communication process which occurs between the team members. The group environment is also another important factor which determines the ethical communication in a group. If there is a healthy competition among the team members, then it would invariably lead to a better understanding and communication among the team members (Lisle, 2008). This would foster better working relationships among the team members resulting in greater productivity among the employees. Ethical communication in small groups can be considered to be the moral aspects associated with group interaction. According to the National Communication Association (NCA), the ethical communication plays a very important role in increasing the self respect and dignity of a person. It fosters fairness, honesty, truthfulness, commitment and personal integrity within an individual and thus enables an individual to develop mutual respect for their co-workers at the workplace (McGrawHill, 2017). Thus, ethical communication helps us to evaluate how much responsible and caring an individual is towards others at the workplace. The NCA has adopted a guideline for Ethical Communication within formal and informal groups which exist in business establishments. The different aspects of the guideline have been mentioned below: 1) Honesty, truthfulness, reason and accuracy are essential to maintain the integrity of the communication process. 2) It is important for all human beings to support freedom of expression, diversity of opinions and tolerance of dissent in order to facilitate an informed and responsible decision making which is a fundamental characteristic of a civilised society (Parguel et al., 2011). 3) Understanding and respecting other communicators is extremely essential before interacting and responding to their messages. 4) Organisations need to provide their employees with all the necessary communication resources which will provide them the opportunity to fulfil their true human potential. 5) Individuals need to condemn the communication process which aims to degrade and humiliate an individual through intolerance, hatred, intimidation, violence and coercion. 6) Individuals must strive to be committed towards maintaining their personal convictions while pursuing justice and fairness. 7) Individuals must be willing to accept their responsibility towards the short and long term consequences which can arise as a result of their communication process and expect the same from others as well (McGrawHill, 2017). These guidelines for ethical communication can play a determining role in helping to promote healthy working relationships among the different individuals working in a team and this will go a long way in promoting better understanding and teamwork among the team members. Ethical communication would play determining role in promoting job satisfaction among the employees and this enables an organisation to impart the necessary motivation and inspiration among their employees so that they become more committed and dedicated towards performing their individual job roles and responsibilities within the organisation. By maintaining ethical communication process at the workplace business enterprise will be able to promote a healthy working environment which will improve the team performance leading to greater business productivity for the organisation (Guffey Loewy, 2012). Thus, the success of an organisation is greatly influenced by the ethical communication process which is evident withi n an organisation. References Lisle, D. (2008). Humanitarian travels: ethical communication in Lonely Planet guidebooks.Review of International Studies,34(S1), 155-172. DeVito, J. A. (2007).Interpersonal Communication Book, The, 13/E. New York, NY: Pearson International. Parguel, B., Benot-Moreau, F., Larceneux, F. (2011). How sustainability ratings might deter greenwashing: A closer look at ethical corporate communication.Journal of business ethics,102(1), 15. Guffey, M. E., Loewy, D. (2012).Essentials of business communication. Cengage Learning. McGrawHill. (2017). Ethical Communication in Small Groups. [online] Retrieved from: https://www.mhhe.com/socscience/comm/group/students/ethics.htm.